Privacy Policy

Formo Renovation ("Formo Renovation," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website at formorenovation.com and its subpages (the "Site") or request an estimate or other services from us.

By using the Site or submitting information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

Information you provide to us

When you request an estimate, request a call back, or otherwise contact us, we may collect the information you choose to give us, such as your name, phone number, email address, city or service location, and details about your project.

Information collected automatically

When you visit the Site, certain information may be collected automatically through cookies and similar technologies, including your IP address, browser type, device information, referring pages, the pages you view, and the dates and times of your visits.

Information from third parties

We may receive information about your interactions with our advertisements from advertising and analytics providers such as Google.

2. How We Use Your Information

• To respond to your inquiries, provide estimates, and schedule and perform services;
• To contact you by phone, text message, or email regarding your request or project (see our Terms of Service for consent details);
• To operate, maintain, and improve the Site and our services;
• To measure the performance of our advertising and understand how visitors use the Site;
• To comply with legal obligations and enforce our agreements; and
• To protect the rights, property, and safety of Formo Renovation, our customers, and others.

3. Cookies and Tracking Technologies

We and our service providers use cookies, pixels, and similar technologies to operate the Site, remember your preferences, and measure and improve our advertising. For example, we use Google Ads conversion tracking and related tools to understand which ads lead to inquiries.

You can usually set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the Site may not function properly without them. You can learn about and opt out of certain interest-based advertising at optout.aboutads.info and google.com/settings/ads.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers. We use trusted third parties to help us operate the Site and our business, including form and email delivery (FormSubmit), website hosting and infrastructure (Google Firebase / Google Cloud and Render), and advertising and analytics (Google). These providers may process information on our behalf.
• Legal requirements. We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With your consent. We may share information for any other purpose disclosed to you with your consent.

5. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Data Retention

We retain the information we collect for as long as necessary to fulfill the purposes described in this Policy, including to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law.

7. Data Security

We take reasonable measures to protect your information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to opt out of certain uses of your information. To exercise any of these rights, contact us using the information below.

California residents

If you are a California resident, the California Consumer Privacy Act (as amended) may give you the right to know what personal information we collect, use, and disclose; to request deletion of your personal information; to correct inaccurate personal information; and to not be discriminated against for exercising your rights. We do not sell or share personal information as those terms are defined under California law. To make a request, contact us at dan@formorenovation.com.

9. Children's Privacy

The Site is intended for adults and is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Do Not Track

Some browsers offer a "Do Not Track" signal. Because there is no common industry standard for responding to these signals, the Site does not currently respond to them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.

12. Contact Us